The Donnelly Difference

The Donnelly Difference

The Donnelly Difference is our continuous focus on the customer experience which for us refers to the sum of all interactions and experiences customers have over the course of their relationship with Donnelly Landscapes.

Put simply, customer service is assisting customers and meeting their needs. It helps to shape the overall customer experience but doesn’t fully define it. Customer experience includes our customer’s perception of the company, their interactions with us and our customer’s overall experience of the entire process, from start to finish, at all touch points.

We work hard to ensure a positive customer experience including: